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Terms and conditions

Copyright
License
Availability
Payment policy
Refund policy
Download
Invoicing
Support and bug fixing policy
Software upgrades policy
Privacy policy
Notification of Changes

Be sure to read the Terms and Conditions below, as they cover the terms and conditions that apply to your use of the innovo.ro site (referred to as the "Service"). By purchasing products from Innovo.ro, we suppose that you read and agree to our terms and conditions. Innovo S.R.L. may change the Terms and Conditions from time to time. By continuing to use the Service following such modifications, you agree to be bound by such modifications to the Terms and Conditions.

Copyright

Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of Innovo.ro.

Innovo S.R.L. is the copyright holder of all software sold on this site (innovo.ro/en/). The copying, redistribution, use or publication by you of any products without Innovo S.R.L.'s permission, is strictly prohibited. You are not allowed to use any part of our code in whole or part of any other software or product or website. Refunds, support service and bug fixing service are not available to violators of copyright.

License

Only one copy of an extension can be used on one Magento installation solely for your own personal or business use. A separate License should be purchased for each Magento installation. Please read the licence agreement for more details.

Availability

Innovo S.R.L. does not warrant that the Service will be uninterrupted, timely or error free, although it is provided to the best ability.

Payment policy

You are free to choose the most appropriate way to pay for your extension. You can pay for your extension with major credit cards, or you can use PayPal account for payment process.

All payments are under protection of refund policy. More information about refund policy you can read below.

Refund policy

We offer 14-day money back guarantee for all our extensions. You can get a full refund if you are not satisfied with any of our extensions during 14 days after the purchase, unless copyright is infringed. To get the refund please contact us. All refund requests submitted after 14 days are not accepted.

Download

All products are available for download since the payment has been acceepted and verified. If you can't download a product please check status of your payment via payment processor interface.

Invoicing

Innovo S.R.L. will send the invoice to the customer via email in PDF format within 1-2 business days from the order date.

Support and bug fixing policy

Innovo S.R.L. offers 6 months of free email support for products purchased from us. Customers are free to report any bugs experienced while using our extensions. Innovo.ro will try to fix the bugs as soon as possible. To report bugs or request support please contact us here.

Software upgrades policy

Innovo S.R.L. offers 6 months of free updates for products purchased from us. Once the 6-months period is over, it is possible to get an upgrade only by buying the extension.

To request a product upgrade please contact us here.

Privacy policy

Please access Privacy policy page for more details.

Notification of Changes

Innovo S.R.L. reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. Changes to our term and conditions will be published at this page.

Last update: 12.01.2013